Credits as Currency

Content Storage & Delivery Credits usage is tracked through a combination of Storage and Delivery. All other GiGaSoft platform features and benefits are inclusive and unlimited. It's quite like any typical pre-paid mobile phone plan: you purchase Credits, consume as you host and stream content, track usage with real-time stats, and top-up account balance. For example: GBP £100.00 buys 455 Credits. For this amount at standard price, you can:

  • Upload, transcode and store 12 videos for 30 days or 1 video for a year (no limit to video size/length)

  • Publish and receive 455 viewer streams (number of views) for a 10 minute live or on-demand video or

  • Stream live and record a 65 minute long video footage, transcode for on-demand or

  • Reach 455 unique visitor clicks on your advertised Events, Business Services or external Webcasts.


Purchased Credits do not expire!

Credits remain on your GiGaSoft platform user account and carry over to the next month until consumed. We draw down from your balance as you stream live and record, upload, host and stream on-demand videos and receive visitors to your Events or Services ads, all reported in real-time. Purchase any amount of Multimedia Storage & Delivery Credits for your account; you are in complete control of how much you wish to spend and for how long you wish to store and deliver your content.

Storage Credits

Storage for your videos, images and documents

Charges cover the cost of using the GiGaSoft platform to upload or convert live streams, transcode and store videos, inclusive of content libraries management, document hosting for transcripts, presentations, press releases, factsheets, etc, image and photo gallery, playlists and generating unlimited embedded players and WebTV Channel Applets for your websites. There is also access to share videos privately from account to account or distribute to subscribers by preferred job functions, sectors, markets and regions.

We draw down Storage Credits usage from your account balance based on your video library storage size in 24 hour cycles. Cost of Storage Credits depends on volume of content and usage capacity.

The basic calculation for Storage Credits is:
Number of broadcasts (videos) stored on account each consuming 1.29 Credits per 24 hours. There is no limits on video size or storage capacity.

Delivery Credits

Streaming and downloading bandwidth usage

Charges cover the cost of delivery bandwidth for your streaming media to your viewers. This includes the cost of streaming or downloading your live or on-demand videos, delivering any advertised Services and Events listings, securing your content and tracking video analytics. Charges for delivery are based on the number of actual delivered live or on-demand video streams in 10 minute viewing intervals or the website visitors clicking through to your advertised Events or Services Directory listings.

We draw down Delivery Credits usage from your account balance as viewers stream / watch your broadcasts. Cost of Delivery Credits depends on successful reach.

The basic calculation for Delivery Credits is:
Number of Live or on-demand video streams (streams/visits) each /1 Credit per actual delivered stream or viewing. Impression hits are free-of-charge.

Charges per Usage

Pay only for what you use

Pay-As-You-Go (PAYG) has no contracts, no minimum term; you top-up your GiGaSoft platform account with Storage and Delivery Credits only when you need to. Replenish your account with Storage and Delivery Credits to maintain positive Credits balances and keep your account active. You can assign Delivery Credits limitation quotas to individual videos or allow all content to consume Credits from account balance. You will receive notification e-mails if your account Storage and Delivery Credits balance is low or reaches zero. Contact Sales for special events, conferences and volume content custom pricing.

Other Service Charges

Video production, filming and editing 

Define Media works with a number of speciliasts sourcing television broadcast quality production and editing, HD filming, top & tail or full editing, branding, in-video graphics - for your events and conference presentations, interviews, round-tables, live streaming. You may use your own filming to stream live and record directly to your account. We will fully support connecting your camera equipment to our streaming servers for easy and timely recording and publishing. Cost of film production equipment and operators depends on your event requirements. 


Synchronising your recorded videos with Presentation Slides to create dynamic webcasts
This is easy to do directly from your GiGaSoft platform user account, but if you choose us to do it for you, there is a one-off charge of GBP £99.00 per presentation. You simply send us your presentation file and the video time schedules for each slide, e.g. presentation slide 5 = video time 03:15

Usage Tracking

Tracking Storage and Delivery Usage

Traffic performance and analytics reports display Credits consumption for both your Storage usage and Delivery usage in real-time page views, .CSV downloads and Charts. View Storage and Delivery Credits consumption analytics in an aggregate account performance or a detailed breakdown for each live and on-demand video, visitors to your advertised Events listings, Services directory or any third-party hosted Webcasts; giving you real measures for each consumed Credit.  Visit the Analytics page here for more about tracking your content performance online.